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Kata.ai

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About

Kata.ai is an Indonesian company specializing in conversational AI solutions designed to improve customer interactions across multiple industries such as Telco, Healthtech, Retail, Financial Services, and Consumer Goods. The platform features a comprehensive chatbot platform, a voice-to-text API, and a dashboard for managing WhatsApp Business API. Designed to elevate customer engagement through personalized experiences, Kata.ai's solutions have reportedly increased agent productivity and decreased operational costs for businesses. The company offers a variety of solutions including WhatsApp Marketing, Customer Service automation, and marketing engagement tools that utilize AI to understand customer behavior and preferences. kata.ai is known for its adaptability and easy integration across various communication channels.

Platform

Keywords

chatbot customer engagement natural language processing conversational ai whatsapp api

Task

conversational ai

Features

• personalized marketing campaigns

• multi-channel support

• customer service automation

• text-to-voice api

• voice-to-text api

• all-in-one chatbot platform

Pricing Plans

Kata Platform

• All-in-one chatbot platform

• Customized analytics and support

• On-premise hosting

• Starts from 500 monthly active users

• Live agent transfer

• Integrate to any open API channels

Kata Voice

• Speech to text API

• Integration to PSTN

• Text to speech API

• Technical support

• Sentiment analysis

WhatsApp Business API

IDR1000000.00 / per month

• Verified WhatsApp Business Account

• IDR 320 per User-Initiated Conversation

• Free 1,000 Conversations/month

• IDR 500 per Business-Initiated Conversation

• Easy-to-use dashboard

• Integrated with Kata Omnichat and chatbot

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