Gupshup
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About
Gupshup is a comprehensive conversational engagement platform designed to enhance customer interactions through various channels such as messaging, voice, and chat. It offers powerful tools for building advanced chatbots, automating customer support, and conducting marketing campaigns. Gupshup integrates industry-specific solutions and provides features like Omnichannel Messaging, Campaign Manager, Bot Studio, and Agent Assist. With over 10 billion messages sent monthly, it caters to diverse industries including BFSI, healthcare, retail, and education. Gupshup emphasizes personalized customer experiences while ensuring data security and privacy.
Platform
Features
• customizable chatbots
• enterprise security
• campaign management
• omnichannel messaging
• agent assist
• customer360 profiles
• bot development tools
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