Hatchet
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About
Hatchet is an intelligent incident response tool designed to assist with tier-1 service incidents. It can quickly process observability data to aid in the fast resolution of issues, triaging, investigating, and remediating incidents. Built by engineers, Hatchet ensures data security through self-hosted deployments, maintaining permissions, audit trails, SSO, and version control. It effectively ingests logs, codebases, and knowledge hubs to revive services faster. Hatchet operates entirely within your VPC, ensuring security adherence with zero telemetry. It supports integration into any alerting system and is particularly beneficial for on-call engineers, enhancing workflows significantly. Ideal for Series B - D companies that confront critical service challenges, Hatchet promises to optimize incident response and minimize downtime, saving costs and elevating operational efficiency.
Platform
Features
• real-time data processing
• secure self-hosting
• integration capability with alerting systems
• zero telemetry
• remediation for incidents
• investigation suggestions
• automatic triaging of incidents
FAQs
What is Hatchet?
Hatchet is your AI companion for when you get paged, capable of reading logs and code to suggest fixes.
How do you triage & investigate pages?
Point Hatchet towards logs from any service, and it will inspect during a page to suggest pathways for investigation and possible fixes.
How does Hatchet deal with data security?
Hatchet is trained on-prem as a self-hosted solution, with zero telemetry to train within your VPC.
How do I integrate Hatchet into my alerting system?
Integrate Hatchet by calling it in the entrypoint and directing it to the service's log file.
Why would I need Hatchet?
Hatchet allows on-call engineers to significantly enhance their workflows by automatically handling incident triage and investigation.
Is Hatchet right for me?
Hatchet specializes in tier-1 services for Series B - D companies, particularly for those facing challenges with critical services.
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