High5
Click to visit website
About
High5 is a powerful customer review analytics and management platform designed for the hospitality and gastronomy industries. It helps businesses collect, analyze, and gain valuable insights from customer feedback from multiple sources, turning reviews into loyal guests. Using AI, the platform identifies trends, opportunities, and potential improvements from online reviews, providing deep insights into customer sentiment, target groups, and external factors influencing the business. Features include review management, analysis, and AI assistance for making data-driven strategic decisions. It supports major platforms like Google, TripAdvisor, and Booking.
Platform
Task
Features
• review management
• keyword analysis
• ai support
• review analysis
• strengths and weaknesses analysis
• trends & forecasts
• target group analysis
• employee analysis
FAQs
Can I cancel my subscription during the trial period?
Yes, the trial period can be terminated at any time without incurring any costs.
What subscription plans are available?
High5 offers two main plans: * **Basic**: For smaller teams with basic requirements. * **Professional**: For growing businesses with advanced needs. Additionally, you can request **Enterprise Solutions** or **custom plans** through our [Support](https://help.get-high5.com/en/support/).
Can I try High5 for free?
Yes, we offer a free two-week trial. During this time, you can test all features without any obligation. You can cancel the trial subscription at any time within the two weeks without incurring any costs.
How can I change my password?
To change your password, click on your name in the top corner of the software and open your profile. In the “Password” section, you can update your password.
What should I do if I don’t receive a confirmation email?
If the confirmation email doesn’t arrive, please check your spam folder. If it’s not there, contact our support team.
How do I pay for my subscription?
We support the following payment methods: * Google Pay * Apple Pay * Credit Cards * PayPal Billing is done annually in advance.
Where can I manage my subscription?
You can manage your subscription within the High5 app by clicking the arrow next to your name in the menu. Here, you can upgrade or downgrade packages as well as adjust settings.
What happens if I have multiple business locations?
Each subscription applies to one business location. If you operate multiple locations, you will need a separate subscription for each one. For businesses with many locations, a custom offer is available through our [Support](https://help.get-high5.com/en/support/).
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Your account will remain fully active until the cancellation date.
What happens if I downgrade my plan?
If you switch to a smaller plan during the term, the difference will be credited for the next billing period.
How can I change my language setting?
To adjust your language settings, click on your name in the top corner of the software and open your profile. In the “Information” section, you will find the “Language” option.
What data is analyzed on High5?
High5 offers comprehensive analysis of customer reviews that goes beyond simple star ratings. In addition to evaluating the sentiment of reviews—whether positive, neutral, or negative—the platform also analyzes the frequency of certain tags and their impact on the overall rating. This helps identify the specific aspects of a service or product that have the greatest influence on customer satisfaction. A central part of the analysis is the audience analysis, which takes into account demographic characteristics of the customers. High5 recognizes data such as gender, country of origin, marital status, and other relevant traits to analyze patterns and trends within different customer groups. This allows businesses to understand how various target groups respond to different aspects of the service or product. This detailed analysis enables companies to take targeted improvement actions tailored to specific customer segments. Additionally, High5 also considers industry news and global developments to analyze the interactions between external influences and company data. Changes in the industry or global trends can have a significant impact on customer feedback and perceptions of services. High5 helps businesses understand these developments and make predictions to prepare for future changes. This type of in-depth analysis allows businesses not only to recognize their current strengths and weaknesses but also to make strategic decisions based on market changes and customer expectations.
Who is High5 suitable for?
High5 is particularly suitable for service-based businesses that rely on customer feedback to assess and improve their quality. Unlike product-based companies that use various KPIs, service industries such as accommodation and gastronomy often can measure their performance only through customer opinions. Platforms like High5 help analyze these subjective reviews and gain valuable insights to optimize services effectively.
How can I use High5?
After registering with High5, you can connect your business to various review platforms like Google and Tripadvisor. Give the AI a moment to import and analyze your reviews. Learn more about getting started with High5 in our article [Getting Started](https://help.get-high5.com/en/articles/getting-started/).
What is High5?
High5 is a platform that helps businesses aggregate their online reviews from various sources and analyze them using Artificial Intelligence (AI). The platform provides detailed insights that enable businesses to understand their customers’ sentiment and make informed decisions. With High5, you can better understand your target audience and their emotions, allowing you to make data-driven strategic decisions.
Pricing Plans
Basic
$21.75 / monthly per location, annual payment• Review management
• Analyzes
• Trends & Forecasts
• Strengths Weaknesses Analysis
• High5 Assistant
• Up to 5 platforms
Professional
$36.75 / monthly per location, annual payment• All features of the Basic package
• Widget Center
• Reportings
• Up to 10 platforms
Enterprise
Unknown Price• All features of the Professional package
• Unlimited locations
• Unlimited platforms
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Review Kit
AI tool to collect, reply & manage Google Reviews. Join the waitlist for early access.
View Details
Avarup
Avarup is a comprehensive reviews management platform designed to elevate your business in the digital landscape. Streamline review collection and management across multiple channels, turning reviews into powerful marketing assets.
View Details
RatingE
RatingE is an AI-powered review management tool that automates review collection, manages feedback, and enhances online reputation through features like automated requests, QR codes, and AI responses.
View Details
RightResponse AI
RightResponse AI is an AI-powered review management tool that helps businesses monitor, analyze, and respond to customer reviews, improve online reputation, and enhance customer acquisition and retention.
View Details
FeedLens
FeedLens is an AI-powered mobile app review management platform that extracts insights, engages with users, and helps understand reviews, saving time and improving app ratings.
View DetailsFeatured Tools
Songmeaning
AI tool uncovering stories and meaning behind song lyrics. Offers lyric translation and AI music generation.
View Details
Whisper Notes
Offline AI speech-to-text transcription app using Whisper AI. Supports 80+ languages, audio file import, and offers lifetime access with a one-time purchase. Available for iOS and macOS.
View Details
GitGab
GitGab connects your Github repos to ChatGPT, Claude, and Gemini, contextualizing AI models with your code to implement features and find bugs.
View Details
Fully Booked AI
Fully Booked AI is an all-in-one solution designed specifically for salons and med spas, offering AI-powered marketing automation, lead generation, and streamlined communication.
View Details
Make-A-Craft
Make-A-Craft helps you discover craft ideas tailored to your child's age and interests, using materials you already have at home.
View Details
GIF Face Swap
Free online tool to swap faces in GIFs. Upload your GIF and a target face to create fun, shareable images. No registration or limits.
View Details
All Voice Lab
All Voice Lab provides AI-powered audio solutions, including text-to-speech, voice cloning, and voice changing. It helps creators and businesses reach global audiences with realistic and expressive voices.
View Details
UnAI My Text
UnAI My Text transforms AI content into natural, human-like text, bypassing AI detection. It's easy to use, fast, and free, offering unlimited usage and multi-language support to make AI-generated text sound more human.
View Details
AI Eraser
AI-powered tool to erase elements from portrait photos with custom and HD results. Upload, select a plan, and erase.
View Details
Pixelfox AI
Free online AI photo editor with comprehensive tools for image, face/body, and text. Features include background/object removal, upscaling, face swap, and AI image generation. No sign-up needed, unlimited use for free, fast results.
View Details
Smart Cookie Trivia
A trivia website with questions in multiple categories. Play now and expand your knowledge!
View Details
1Template
1Template makes professional resume creation simple and powerful. It offers a single, modifiable template that provides expert guidance every step of the way. It uses AI to help you craft a better resume.
View Details
TheLibrarian.io
WhatsApp AI Assistant designed to help Master Your Inbox, Control Your Schedule, and Find Anything You Need — so you can focus on what truly matters.
View Details
Verisquad
Verisquad is an AI-powered multi-agent system for comprehensive claim verification, leveraging coordinated AI agents and evidence-based fact-checking to provide accurate veracity ratings.
View DetailsGetLeads
AI-powered lead generation tool for finding relevant companies and decision maker contacts, with features like prospecting, lookalike leads, AI message generation, and automated email outreach.
View Details
Werd.ai
Werd.ai is an AI writing tool for creators. It streamlines content creation with research, SEO keyword targeting, and trend analysis, using AI to automate tasks and enhance workflow.
View Details