FPT.AI
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About
FPT.AI is a comprehensive artificial intelligence platform developed by FPT Smart Cloud, established in 2017. It provides a wide range of AI-powered solutions aimed at transforming businesses through automation and enhanced customer interactions. The platform includes modules for customer experience enhancement, digital workforce management, operational excellence, and sales efficiency, empowering various industries such as banking, insurance, retail, and logistics. Leveraging state-of-the-art technologies in natural language processing and machine learning, FPT.AI aims to optimize business operations and improve customer satisfaction. It is trusted by thousands of enterprises and has received multiple awards for its innovative contributions to digital transformation.
Platform
Task
Features
• natural language processing
• machine learning integration
• 24/7 automated customer support
• customer experience enhancement
• operational excellence
• sales efficiency improvement
• digital workforce development
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