Easy Ticket AI
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About
Easy Ticket AI is designed to optimize Zendesk support ticket handling, significantly reducing average handling time while ensuring a consistent brand voice. Its features include automatic AI reply drafts, multilingual support for translation and rewriting, sentiment analysis, and assistance in resource recommendations. The tool helps agents draft replies within seconds and integrates smoothly with help center information. It offers a 14-day free trial, monthly billing options, and customizable features to meet enterprise needs, all contributing to an enhanced customer service experience.
Platform
Features
• ai analysis and recommendations
• automatic ai reply drafts
• ai assistant chat
• ai rewrite & translate
Pricing Plans
Standard
USD20.00 / per agent per month• Unlimited AI reply drafts
• AI rewrite & translate
• AI assistant chat
• AI self-learning (from past tickets)
• AI self-learning (help center + macros)
• AI ticket analysis, priority and type auto-fill
• AI relevant resource recommendations
• AI learning from custom documents
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