Crystal
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About
Crystal is a pre-meeting intelligence platform that empowers business professionals with insights about personalities to prepare for significant meetings. By providing accurate personality data, Crystal enables users to understand their buyers, clients, and prospects better. The platform integrates with popular sales and marketing tools like Salesforce and HubSpot, offering features such as personality assessments, communication tips, and meeting preparation resources. Users can access a variety of capabilities including prospecting, writing assistance, hiring support, and playbook creation to enhance their professional interactions. Crystal is trusted by over 1,000 organizations and aims to improve communication quality across business contexts.
Platform
Features
• writing assistant
• crm integrations
• personality assessments
• behavioral insights
• pre-meeting intelligence
• personality data enrichment
• candidate assessments
• team playbooks
• communication tips
FAQs
What are profile credits?
Profile credits are counted whenever a Crystal DISC assessment is completed or a new profile is viewed using our Chrome Extension.
How many profiles will I need?
This varies by business, but on average, a single user needs 240 profiles per year.
How long is my free account accessible for?
Your free account will be saved and available even after your 10 free profile credits have been used.
What onboarding, training, and support is included?
Support is provided for PREMIUM or BUSINESS plans. PREMIUM plan users can email support, while BUSINESS plan users get a dedicated Customer Success Manager.
Can I pay monthly billing?
The Premium plan does not support monthly billing; monthly options for Business plans require reaching out to an account executive.
What happens when I use all of my profile credits?
If on the FREE plan, you get a notification to upgrade; PREMIUM users should contact sales, and BUSINESS plan users should reach out to their Customer Success Manager.
Can I cancel, upgrade, or downgrade at any time?
Yes, you can manage your plan through billing settings and any changes take effect at the end of your billing cycle except upgrades.
Do you have a pricing plan for large team sizes or enterprises?
Crystal has plans for all team sizes; contact sales for custom plans.
Can Crystal integrate with my CRM or other applications?
Yes, Crystal integrates with popular CRMs like Salesforce and HubSpot, and can enrich customized CRMs via CSV files.
How does the enrichment plan work?
The enrichment plan provides access to data without all features and is priced based on the number of unique contacts.
Pricing Plans
Free Trial
Free Plan• DISC assessment
• 5 assessments
• Basic profile content
• LinkedIn extension
• Virtual meetings
• Writing Assistant
• 5 profile credits
Premium
USD49.00 / per month (billed annually)• Premium profile content
• Personalized communication advice
• Unlimited writing suggestions
• Calendar integration
• 200 new profile credits/year
Business
USD999.00 / per month (billed annually)• Shared profile library
• Team assessments
• Candidate assessments
• Candidate job profile
• Group admin tools
• Custom content modules
• CRM integration
• Dedicated success manager
Enrichment
USD999.00 / per month (month-to-month or annual)• High volume profile credits
• Access to Crystal API
• CRM integration
• Direct CSV enrichment
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