AI Tech Suite

Chime V5

Chime V5 screenshot

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About

Chime V5 is an AI chat service designed to assist IT and HR departments in managing employee queries effectively. It offers integrations with Microsoft Teams, enabling real-time chats with helpdesk agents, AI-powered self-service through a customizable web chat client, and the ability to create and track tickets and FAQs. The platform enhances employee support through features like custom reporting, ticketing integrations, and capabilities facilitated by Azure OpenAI. Chime V5 allows organizations to leverage metadata for self-service optimization and provides a comprehensive dashboard for performance analytics. With a focus on multilingual support and secure access, it acts as a critical tool for organizations aiming to improve their service desk operations.

Platform

Keywords

support ai chat help desk microsoft teams hr support

Task

Features

• custom reporting

• ticketing integration

• sharepoint chatbot

• route to agents

• ai features

• custom ai web chat client

• microsoft teams integration

• reporting api

• faq articles

• ai chatbot workflow

Pricing Plans

Standard

USD1800.00 / per year

• Up to 5 agents

• Route to agents

• Microsoft Teams Integration

• Simple FAQ Lookup

• Easy Chat Configuration and Branding

Premium

USD3250.00 / per year

• Everything in Standard

• Up to 5 agents

• AI/ChatGPT

• Ticketing integrations

• FAQ AI lookup

• Language translation

Enterprise

• Everything in Premium

• Multiple departments

• Transfer chats to other departments

• Custom ChatGPT integration

• Bring your own data for ChatGPT

Social Media

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