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Brooke.ai

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About

Brooke.ai is a specialized digital voice assistant designed primarily for the automotive industry. It efficiently manages inbound service calls, improving customer experience while reducing operational expenses. Utilizing Natural Language Understanding and historical data from millions of conversations, Brooke.ai offers accurate responses, handles routine inquiries, and schedules service appointments tailored to customer needs. Key features include human-level understanding, continuous operation (24/7/365), and seamless integration with dealer systems. It offers multiple pricing plans, catering to different dealership needs, ensuring that no calls go unanswered and enhancing service appointment bookings.

Platform

Keywords

scheduling customer experience automotive call management ai voice assistant

Task

call management

Features

• virtual receptionist

• live agent backup

• intelligent vehicle service notification

• ai scheduling

• intelligent phone routing

• unlimited calls 24/7

• real human natural sounding voice

• human-level understanding of intent & emotion

Pricing Plans

Overflow & After-hours

• 1,500 minutes per month

• Transparent overage rate

First Responder

• Unlimited minute volume

• Primary responder in call routing

• Efficiently handles inbound service calls

Brooke Full Coverage

• Unlimited coverage

• VBDC for human touch

• Maintenance and Recall add-on

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