BroadwAI
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About
BroadwAI is an AI-enhanced tool designed to improve customer service and sales for event venues. It enables fast and easy integrations with popular mobile chat and voice channels, allowing guests to receive automated event information, purchase tickets, and engage without leaving their preferred communication channels. The tool aims to generate actionable insights and enhances customer satisfaction, leading to increased average ticket prices for sales made through chat. BroadwAI offers features for chat-enabled sales, AI-powered customer service, and conversational search, facilitating more efficient customer interactions.
Platform
Task
Features
• conversational search
• ai-powered customer service
• increase average ticket price
• integration with mobile chat channels
• chat-enabled sales
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