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Bolna

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Feature this AI

About

Bolna is an AI tool designed to streamline front desk operations by providing AI receptionists available 24/7 to handle all inbound calls. Within 5 minutes, users can onboard and configure their agents to manage calls effectively. The platform supports creating agents, adding knowledge bases, choosing from numerous voices or even creating a custom voice, and booking appointments. It integrates well with CRMs for documentation uploads and provides comprehensive reporting features, including call transcripts and summaries. Bolna offers seamless integration with popular telephony providers and tools, and aims to enhance customer service experiences. Additional features include a voice lab for voice customization and insightful reporting for performance audits.

Platform

Keywords

crm integration ai receptionist voice customization call handling front desk operations

Task

Features

• comprehensive reporting

• api integrations

• appointment booking

• custom voice creation

• 24/7 ai receptionists

FAQs

Do I need to learn prompt engineering to build prompts?

No, it's not necessary to learn prompt engineering.

Will the voice be robotic or human-like?

You can choose human-like voices or create your own.

How do I purchase a phone number?

Instructions will be provided during setup.

How can I audit and keep track of my agents performance?

Reporting features provide insights into agent performance.

Can the agent use my own voice?

Yes, you can upload your own voice.

Can my agent understand and speak in multiple languages?

Yes, agents can be configured for multilingual support.

How does your agent integrate with my customer data and documentation?

The agent integrates via CRM connections and documentation uploads.

Pricing Plans

Pay-As-You-Go

USD0.02 / per minute

• Connect to Telephony providers

• Use custom transcriber & LLM

• Access API documentation

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