Betafi
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About
Betafi is a tool designed to integrate customer feedback seamlessly into product development processes. It allows users to conduct user interviews, usability tests, and gather immersive feedback effortlessly. With integrations for platforms like Google Meet, Zoom, Miro, and FigJam, Betafi enhances collaboration by exporting notes and insights directly to where teams work. The platform enables timestamped note-taking and video clipping to share key user insights across your product teams for better decision-making. Additionally, it provides transcription services in multiple languages and a structured approach to synthesizing feedback for improved product-market fit.
Platform
Task
Features
• multi-language transcription
• timestamped notes
• real-time feedback collection
• user interviews
• continuous feedback loop creation
• integration with miro, figjam, google meet, and zoom
• video clips generation
• immersive feedback
• usability testing
FAQs
What is an Active Contributor?
An Active Contributor is a user who is able to edit & create Sessions, Projects, Notes, and Clips in Betafi.
What is a View-only User?
View-only Users can only view the session recordings, transcript, notes, and clips, and cannot create or edit any data within a Betafi workspace.
What is a Transcription Hour?
A Transcription Hour is an hour of video session time, either in the form of a live session on Betafi, or a cloud recording uploaded/synced to Betafi.
What is a Team Workspace?
A Team Workspace is a repository of all your projects where user access is managed, allowing you to add and remove team members and manage their permissions.
Can I pause or cancel my Betafi subscription at any time?
Yes, you can self-serve pause, resume, or cancel your subscription at any time via your Betafi Dashboard.
How do you securely collect subscription payment information?
Payments are processed through Stripe, a PCI-compliant payments infrastructure provider.
Do unused Session Hours rollover at the end of the month or year?
Yes, unused session hours will rollover at the end of the period if not used in the prior billing period.
Pricing Plans
Free
Free Plan• 5 hours transcription
• 5 active contributors
• 1 team workspace
• Help center
• Up to 3 Miro/FigJam exports
• 3 translations
Starter
USD20.00 / per month• 10 hours transcription/month
• 1 active contributor
• 1 team workspace
• Help center, email support
• Unlimited FigJam/Miro exports
• Unlimited clips
Pro
USD125.00 / per month• 50 hours transcription/month
• 7 active contributors
• 3 team workspaces
• 50 view-only users
• Help center, email support, chat support 10am-8pm SGT
• Video & transcript downloads
Team
USD250.00 / per month• 70 hours transcription/month
• 15 active contributors
• 7 team workspaces
• 100 view-only users
• Help center, email support, chat support 24/7
• Video & transcript downloads
Enterprise
Unknown Price• SSO/SAML Auth
• Tailored Onboarding
• Dedicated Account Manager
• 24/7 Support Hotline
• Unlimited Workspaces
• Unlimited view-only users
• Whitelabel the Betafi Experience
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