Airkit.ai
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About
Airkit.ai offers code-free AI agents designed explicitly for eCommerce, resolving more than 90% of customer inquiries immediately, 24/7. The AI agents leverage real-world experiences to assist customers with various issues like order status, returns, product support, and more. Launched recently, Airkit.ai emphasizes customer satisfaction, operational efficiency, and new revenue opportunities by integrating smoothly with existing eCommerce systems, requiring no coding knowledge for setup. The platform has been designed to enable personalized and proactive customer interactions, replacing traditional FAQs with a more dynamic, engaging conversation. Trusted by enterprise-level brands and small businesses alike, Airkit.ai is optimized to work across multiple communication channels.
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Task
Features
FAQs
What are AI Agents?
AI Agents are the core of Airkit.ai’s automation capabilities, allowing the AI to choose the best actions for customer experience.
How are AI Agents different from traditional FAQ chatbots?
AI Agents are more sophisticated and focus on delivering personalized resolutions, unlike traditional chatbots that often deflect to help pages.
I already have a helpdesk/ticketing system - how is this different?
Airkit.ai is not a helpdesk but an AI Agent that augments existing solutions, providing direct customer interaction.
How does Airkit.ai work with my current set of tools and systems?
It integrates with popular eCommerce and helpdesk systems to enhance your current tech stack.
What channels do the AI Agents work with?
They operate 24/7 across web chat, mobile, voice, and email.
Do I need to know how to code?
No coding knowledge is needed to activate Airkit.ai.
How long does it take to get started?
Setup typically takes just a couple of hours.
Does Airkit.ai provide CS agent assistance or fully autonomous AI Agents?
Both - it operates in Co-Pilot and Auto-Pilot modes.
How can we be confident that no confidential or private information would be exposed by the AI Agents?
Airkit.ai employs industry-best guardrails and requires authentication to access personal information.
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