AiChat
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About
AiChat is a leading conversational AI platform designed to provide brands with tools for customer support, marketing, and commerce across various chat channels. Backed by proprietary hybrid AI technology, it features modules for automated responses, customer engagement, lead qualification, and sentiment analysis. AiChat enables personalized conversations, automating up to 91% of client inquiries and driving three times more sales conversion rates. The platform is adaptable across industries, integrating seamlessly with existing CRM and sales channels. Companies such as Petron, SISTIC Singapore, and Tesco Malaysia have successfully utilized AiChat to enhance customer engagement and satisfaction.
Platform
Features
• real-time analytics
• sentiment analysis
• lead qualification
• automated customer support
• 360-degree customer view
• personalized customer experiences
• omnichannel integration
• ai and human collaboration
• conversational commerce capabilities
• conversational marketing tools
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