Molin AI
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About
Molin AI is a transformative tool designed to optimize e-commerce stores by acting as an AI copilot for customer support and sales. By utilizing advanced AI language models, Molin claims to cut customer support requests by 80% and resolve customer inquiries instantly. It supports 92+ languages, and can automate marketing content creation, product recommendations, and customer analytics. Users can adapt Molin to their brand voice and train it on their specific data. The tool also offers plugins for major e-commerce platforms like Shopify and WooCommerce, enhancing its integration capabilities. Pricing starts with a free plan that allows 25 conversation credits. Paid plans are available with promotional offers, providing various features depending on the tier chosen.
Platform
Task
Features
• customer analytics
• ai product recommendations
• support task automation
• support in over 92 languages
• ai content creation for marketing
• ai business copilot
FAQs
What is Molin?
Molin is an AI copilot for businesses that automates support and sales, staying true to your brand's voice.
Do you have a free plan available?
Yes, we offer a free plan with limited capabilities.
What counts as 1 conversation?
One conversation is one user session, returning later counts as a new conversation.
My shop has more than 50,000 products, can Molin handle that?
Yes, Molin can handle more than 50,000 products with custom pricing.
What is a preset answer?
Preset answers are question-answer pairs that improve the AI's accuracy in responses.
Can I take over from Molin in the form of live chat?
Yes, you can transfer to a human agent for live chat support.
What kind of social media integrations do you have?
Currently, we have Facebook Messenger integration; others are being developed.
Can I remove the 'Powered by Molin AI' label from my chatbot?
You can remove the label except in the Startup plan.
What happens if I go over the limit in conversations?
If you exceed the limit, the AI stops until you upgrade, or you pay $0.075/conversation on the Scale plan.
Do inactive and out of stock products count towards the plan limit?
Only active and in-stock products count towards limits.
Do you have a startup discount?
Yes, we offer up to 90% discount for certain startups.
How does the $1 / mo for 3 months discount work?
You can get any plan for $1 for the first 3 months; afterward, it renews at full price.
Pricing Plans
Free
Free Plan• 25 conversations
• Up to 500 products
• 5 preset answers
• Transfer to human agent
• Limited access to AI Sidekick
Startup
USD49.00 / per month• 125 conversations
• Up to 2,000 products
• 20 preset answers
• All Free features plus:
• Collect leads' emails and phone numbers
• Automatic product refresh
• Facebook Messenger integration
• Chat support
Growth
USD99.00 / per month• 500 conversations
• Up to 10,000 products
• 50 preset answers
• All Startup features plus:
• Order updates
• Tracking codes
• Full conversation history
• Limited analytics
• Remove "Powered by Molin AI" label
• 24/7 chat support
Scale
USD79.00 / per month• 1,250 conversations
• Up to 50,000 products
• 100 preset answers
• All Growth features plus:
• Order cancellation
• Order modification
• Full analytics
• API access for custom actions
• Priority 24/7 chat support
Gold
USD1900.00 / per month• Unlimited conversations
• Unlimited products
• Unlimited preset answers
• All Scale features plus:
• Custom integrations
• Custom workflow automations
• Custom API connections
• Dedicated support agent
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