OAM
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About
OAM provides an AI concierge service that guides guests at your property, addressing common inquiries through SMS or WhatsApp. It automates reminders for check-outs and gathers feedback once guests leave, storing the information in a user-friendly dashboard. Users can upload property manuals and documents for the chatbot to reference, enhancing its ability to assist guests. By tailoring recommendations to each guest's unique needs, OAM elevates the overall guest experience with accessible, intelligent support.
Platform
Task
Features
• sms and whatsapp support
• automated check-out reminders
• feedback collection and storage
• customizable information database
• personalized recommendations for guests
FAQs
How does OAM interact with guests?
OAM interacts with guests through automated messages via SMS or WhatsApp.
What platforms does OAM support for communication?
OAM supports both SMS and WhatsApp for guest communication.
Can I customize the information OAM provides?
Yes, you can upload your property's manual and other documents for customization.
Is there a way to track guest feedback with OAM?
Yes, OAM stores guest feedback in your dashboard for easy tracking.
How much time can OAM save me?
OAM can save you approximately 2.5 hours per month on guest queries.
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