Dialpad
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About
Dialpad is a comprehensive AI-powered customer communications platform designed to enhance business communication through voice, video, messaging, and contact center solutions. The tool focuses on unifying communications for businesses of all sizes, offering features such as AI meeting facilitation, automated note-taking, customer service through AI chatbots, and sales intelligence tools that include coaching and analytics. Dialpad is committed to transforming customer engagement and communication workflows while ensuring privacy and security.
Platform
Features
• omnichannel support
• real-time performance analytics
• sales coaching and productivity tools
• ai chatbots for self-service
• ai-powered customer communications
FAQs
How do I pay?
We accept all major credit cards charged on a month-to-month basis.
Can I use Dialpad internationally?
Yes, you can place calls with Dialpad all over the world with low international rates.
Am I signing up under a contract?
Depending on your needs, you can choose between month-to-month or annual contract plans.
Pricing Plans
Standard
USD15.00 / per month• Unlimited calling
• Unlimited AI Meetings for up to 10 participants
• SMS, MMS & team messaging
• AI-powered call & voicemail transcriptions
• Google Workspace & Microsoft 365 integrations
• Real-time analytics & reporting
• Web & chat support
Pro
USD25.00 / per month• 24/7 live agent support
• CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
• Microsoft Teams integration
• 10 office locations
• Multiple phone numbers per account
• Open APIs & Webhooks
• Global SMS capabilities
• Local number support in 70+ countries
• 25 ring groups (departments)
Enterprise
Unknown Price• 99.9% uptime
• Unlimited office locations
• Unlimited ring groups
• Dial-by-extension
• Integrations with leading SSO providers (Okta, OneLogin)
• Azure AD SSO integration
• Data retention policies
• Priority live agent support
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