HelpBar
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About
HelpBar is a universal search tool specifically built for web applications and SaaS platforms. It connects to existing help centers, offering users search capabilities, navigation, and AI-generated answers to their inquiries. The tool is designed to enhance user experience by allowing speedy access to help articles, user-generated content, and integration with various knowledge bases. It promotes user autonomy by enabling self-service solutions, thus reducing support costs by minimizing reliance on customer service teams. HelpBar can be embedded through a simple keyboard shortcut and allows the inclusion of additional functionalities like launching videos or demos directly within web applications. It integrates seamlessly with various knowledge base platforms and is capable of leveraging AI technology, specifically GPT, to provide informative responses to user queries. The tool is marketed as free to use, encouraging product trials without upfront cost.
Platform
Task
Features
• customizable ui to match brand styles
• support for markdown content
• integration with existing help centers
• ai-driven answers using gpt
• universal search functionality
FAQs
What platforms does HelpBar work on?
HelpBar works for any web app using any framework (e.g. React, Angular etc.) It is available on all modern browsers and for Mac and PCs.
Does HelpBar replace my existing in-app search?
It can! But it doesn't have to; your existing search can persist while HelpBar can provide help answers.
How is HelpBar different from a solution like Algolia?
HelpBar provides an interface for searching using a keyboard shortcut and allows control over what is searched and displayed, without requiring engineering.
How do I load my content into HelpBar?
You can load content by adding the URL of the site, using native integrations, or manually uploading URLs via CSV.
How does HelpBar leverage AI?
HelpBar uses GPT to provide answers to user questions when they end their queries with a question mark.
Can my HelpBar search user-generated content?
Yes, you can upload URLs via CSV or leverage the API for user-generated pages.
Does HelpBar include chat?
No, HelpBar does not include chat, but it can integrate with existing support solutions.
What analytics are available for HelpBar?
HelpBar provides CSV downloads for user interaction and content data, alongside event data sent to connected analytics integrations.
Is HelpBar truly free?
Yes, HelpBar can be used without any payment or credit card details.
What is Chameleon?
Chameleon is the company behind HelpBar, enabling personalized user experiences without the need for engineering.
Pricing Plans
Free
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