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Pitch Patterns

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About

Pitch Patterns is a Quality Control platform designed to improve sales close rates and customer satisfaction scores through advanced AI analytics. The platform facilitates call center excellence by utilizing conversation analysis, data security features, and social intelligence. It integrates motivational metrics for team performance tracking, supports the use of AI agents, and offers a fresh learning experience for agents through fun design elements. Pitch Patterns is equipped with advanced analytic tools for tracking social emotions, call structures, and integrating with various telephony services.

Platform
Web
Keywords
customer experiencesales trainingquality controlai analyticssocial intelligence
Task
quality control
Features

• conversation analysis

• data security & gdpr compliance

• integration with salesforce and pipedrive

• performance improvement metrics

• api for call recording and analysis

• multi-modal emotional tracking

• social skill markers for ai agents

• call performance leaderboards

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