Glassix
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About
Glassix is an AI-powered unified messaging platform designed to keep customer conversations connected across various digital channels, including instant messaging apps, SMS, email, live chat, and social media. Launched in 2015, it offers a visual no/low code chatbot builder, allowing businesses to automate customer interactions with ease. Utilizing conversational AI capabilities powered by GPT-4, Glassix caters to both small businesses and large enterprises, with features tailored to different team sizes. The platform emphasizes customer support, sales, and marketing solutions, aiming to enhance customer satisfaction and streamline business operations.
Platform
Task
Features
• cross-channel continuity
• visual chatbot builder
• real-time agent takeover
• omnichannel ticketing
• rich media & large files sharing
FAQs
What is your pricing model?
We offer a flexible and transparent pricing model based on the number of users and the features you require.
Do you offer a free trial?
Absolutely! We provide a 30-day free trial so you can experience our services.
Can I change my plan later?
Yes! You can upgrade or downgrade your plan at any time.
Is there a discount for annual plans?
Yes, we offer discounts for annual subscriptions.
What happens if I exceed my user limit?
We'll provide a grace period to adjust, and work with you for a solution.
Can I cancel my subscription anytime?
Yes, you can cancel anytime with no additional fees within 30 days.
Is customer support included in all plans?
Yes, we provide customer support across all plans.
Do you offer onboarding assistance?
Yes, we provide onboarding assistance and resources.
What happens to my data if I cancel?
You'll have a specified period to export your data after cancellation.
What if I have more questions?
Contact our support team for further assistance.
Pricing Plans
Starter
USD49.00 / per user/month• Unified inbox
• Customer communication platform
• Online help center
• Standard bots & automation
• Standard reporting
• User mobile app
• Online digital support
Growth
USD130.00 / per 2 users/month• Everything in Starter
• Advanced chatbots
• Enhanced security features
• Digital surveys
• AI Capabilities (Add on)
• Rest API access (limited)
Enterprise
Unknown Price• Everything in Growth
• Premium support access
• Complete Conversational AI suite
• Enterprise-grade security features
• Enhanced AI Capabilities (Add on)
• Advanced reporting & analytics
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