Luminous CRM
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About
Luminous CRM is a complete WhatsApp engagement platform designed to enhance customer communication and engagement for businesses. It utilizes the Official WhatsApp Business API to enable features such as bulk messaging, AI-powered chatbots, and multi-agent live chat for seamless customer support. With the ability to automate messages and send promotional offers to unlimited users, organizations can effectively engage their audience, boost customer experience, and drive conversions. Luminous CRM caters to various sectors including eCommerce, banking, healthcare, and marketing agencies, offering integrations with popular e-commerce platforms and real-time analytics to measure campaign performance. It features an in-built CRM for managing contacts and automating responses and is particularly suited for businesses looking to harness the power of WhatsApp for customer engagement and support.
Platform
Features
• bulk messaging
• real-time analytics
• ai-powered chatbots
• automated customer support
• integrations with e-store and payment platforms
• smart audience segregation
• multi-agent live chat
FAQs
What does Unlimited Users mean?
Unlimited User means that there is no limit on the number of Monthly Active Users (MAUs) you can connect with in a month.
Are WhatsApp Conversations managed separately?
Yes, WhatsApp Conversation Credits are recharged and managed Separately.
What is a Customer Service Window / Session Window?
A Messaging session window starts when a user sends your Whatsapp Business Number a message and lasts for 24 hours from the most recently received message.
Is it Pre-paid or Post-paid?
All billing is Pre-paid.
How many Contacts Can I Import?
You can Import Unlimited Contacts to the Luminous Dashboard.
How do Upgrade or Downgrade work?
Upgrades and Downgrades work on a pro-rata basis.
Pricing Plans
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