Hyro
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About
Hyro offers an adaptive communications platform designed for enterprise use, particularly in the healthcare sector. It utilizes AI assistants to automate tasks, handle call center operations, and provide conversational intelligence, aimed at improving patient engagement and operational efficiency. The platform is designed to alleviate staff workload by automating repetitive tasks, offering robust insights from patient interactions, and ensuring compliance with data security regulations. Hyro integrates seamlessly with tools like Epic EMR and Salesforce, streamlining digital communications across various channels. The AI assistants require no training and are ready to resolve over 85% of routine inquiries, ensuring speedy and accurate responses to patient questions in real-time. The platform also focuses on responsible AI deployment, emphasizing patient safety and data privacy, making it a reliable choice for healthcare organizations eager to enhance patient engagement and reduce operational costs.
Platform
Features
• conversational intelligence
• integration with salesforce
• ai assistants
• responsible ai
• call center automation
• 360° overview of patient behavior and trends
• real-time response to patient inquiries
• automated faq resolution
• integration with epic emr
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