Phonely
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About
Phonely is an advanced AI phone support system designed to help businesses improve customer interactions through lifelike voice AI technology. It enables companies to handle phone calls, schedule appointments, follow up on inquiries, and analyze conversations seamlessly. Phonely integrates with existing tools to function like a human assistant, providing services such as live appointment scheduling, automated follow-ups, and detailed call analytics. Developed by a team of Ph.D. researchers, it uses proprietary language models tailored for conversational interactions. The platform offers significant savings compared to human staff, making it accessible for businesses of all sizes across various industries.
Platform
Task
Features
• automated follow-ups
• custom language models
• ai answering system
• interactive dashboard for testing
• high fidelity voice generation
• crm and zapier integration
• live appointment scheduling
• voice call analysis
FAQs
How does appointment booking work?
Live appointments lets Phonely book appointments on your behalf just like a human! Phonely connects with your scheduling software to automatically detect and book in appointments.
What happens if I use more minutes than my plan?
You are charged only for what you use beyond your plan's included minutes.
Can I upgrade my plan at any time?
Yes, you can upgrade your plan at any time.
How do I know Phonely will work for my business?
Phonely's interactive dashboard allows you to create an agent and test it before subscribing.
What integrations are available with the Starter plan?
The Starter plan includes an AI dashboard but does not have integrations with other apps.
How does the 2-way call action work?
Available in the Professional plan, it allows functionalities like booking appointments and triggering live events.
How many voices do you have?
Phonely offers over 50 AI voices with various accents, genders, and ages.
What happens if I use more appointments than my plan?
You will be charged at the appointment rate for any additional appointments used beyond your plan.
What is a custom LLM in the enterprise plan?
A custom LLM is a large language model tailored to your organization's data for voice interaction, available only on the enterprise plan.
Pricing Plans
Starter
USD34.99 / per month• 100 Minutes included
• additional minutes are $0.40/min
• 10 AI voices to choose
• SMS + Email call notification
• AI call summaries and transcripts
• CRM + Zapier integration
• Live call SMS messaging, appointment booking, call transferring
• Premium voices, high fidelity voice engine
Business
USD99.99 / per month• 200 Minutes Included
• additional minutes are $0.35/min
• 100 Live Call Actions included
• additional actions are $0.30/action
• 100+ AI Voices
• High Fidelity Voice Engine
• 3 Additional Phone Lines
• Everything included in Starter
• Done for you setup
Professional
USD499.99 / per month• 1000 Minutes included
• additional minutes are $0.30/min
• Unlimited Live Call Actions
• Unlimited Additional Phone Numbers
• Unlimited Users
• Designated Priority Support Member + Account Manager
• White Glove Onboarding and setup
• Everything included in Business
Enterprise
Unknown Price• Custom Pricing
• Large Volume Discounts
• Custom Built Language Models
• Built for you Software Integrations
• Developer API Access
• High Fidelity Voice Cloning
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