Sour Grapes
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About
Sour Grapes is an AI-powered tool designed to automatically scan and hide negative comments on your Facebook posts and ads. It uses sentiment analysis and keyword filtering to identify and remove negative comments, helping you protect your brand reputation and improve engagement. The tool offers customizable settings, real-time comment scanning, and an easy-to-use dashboard. It is targeted towards businesses and influencers who want to maintain a positive online presence.
Platform
Features
• sentiment analysis
• dashboard analytics
• cost reduction
• 24/7 monitoring
• brand protection
• keyword filtering
• automated comment hiding
• real-time comment scan
FAQs
How does Sour Grapes work, exactly?
Sour Grapes uses Machine Learning to perform sentiment analysis on each comment, scoring them from 0 (highly negative) to 1 (highly positive). Comments below a threshold are auto-hidden, preventing negative feedback from impacting your brand.
Isn't doing this misleading?
No. Sour Grapes aims to prevent bad actors (trolls, competitors, etc.) from disproportionately influencing your customer acquisition cost (CAC). It evens the playing field by addressing overly negative comments that don't reflect the average customer experience.
How long does it take Sour Grapes to hide a negative comment?
A few seconds. Sour Grapes analyzes and hides comments almost in real-time.
Do I have to do anything to monitor my comments?
No, Sour Grapes handles everything for you.
Can I still read negative comments?
Yes, you can see all comments, including hidden ones, in the dashboard.
Can I automatically flag a comment as negative or tell Sour Grapes which ones are positive?
Yes, you can use a blacklist to hide comments with certain words, a whitelist to include comments with other words, and manually flag comments in the SourGrapes dashboard.
How many Facebook accounts can I add to SourGrapes?
You can add an unlimited number of Facebook accounts.
Pricing Plans
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