Yada
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About
Yada is an AI-powered platform designed for short-term rental hosts and property managers. It offers a unified system connecting marketing, upsells, direct booking, and chatbots. Key features include AI-driven live chat, personalized messaging, automated guest segmentation, upselling tools, smart guidebooks, and task management. Yada aims to improve guest relationships, increase direct bookings, and maximize revenue. It integrates with various property management and team collaboration tools.
Platform
Task
Features
• lead generation
• customer data platform
• guidebooks
• chat widget
• enterprise sla's and support
• guest data enrichment
• marketing automations
• chatbots & chat automation
FAQs
What is direct booking site chat widget?
A direct booking site chat widget is a small window on your direct booking site that allows visitors to chat with a customer support representative or chatbot in real time. Use our direct booking site chat widget to convert more leads, capture more site visitors, and drive more direct bookings.
What is a Chatbot?
A chatbot uses the information in your LKB (Listing Knowledge Base) to automatically answer common guest questions the moment they are asked.
What is a Knowledge Base?
A listing knowledge base (LKB) is a centralized repository of information that is stored and organized in a way that makes it easy for employees and guests to find and use. A LKB can contain a wide variety of information, such as: House Rules, policies and procedures; Listing, room, and service information; Training materials; Frequently asked questions (FAQs); Articles. A LKB can be accessed by employees and guests through the yada portal, guest helpdesk, and information in the LKB can be sent to guests automatically using our chatbot.
What is a Guidebook?
A guidebook is a self-service center where guests can get answers to all the questions they have and get all the information they need about their stay, the location, and the rental / unit they're staying at. Guidebooks help deflect guest messages and reduce the number of times a day where guests message you or your team.
What is Inquiry Abandonment Nurture?
An inquiry abandonment marketing sequence is a series of messages that are sent to potential guests who have inquired with you but have not yet completed the checkout process. The goal of these message sis to re-engage the guest and encourage them to finish their purchase. Each message in the sequence is personalized and tailored to the specific guests inquiry.
What are conversion automations?
Conversion automations are automated workflows that trigger when a guest expresses interest in booking with you, regardless of what channel they are on. These automations will engage your team and proactively message the guest to nudge them towards completing a booking.
Pricing Plans
Monthly
$12.49 / monthly• Chatbots & Chat Automation
• Guidebooks
• Marketing Automations
• Chat Widget
• Lead Geneneration
• Customer Data Platform
Annual
$9.99 / annually• Chatbots & Chat Automation
• Guidebooks
• Marketing Automations
• Chat Widget
• Lead Generation
• Customer Data Platform
• Guest Data Enrichment
Enterprise
Unknown Price• Everything in Monthly and Annual
• Enterprise SLA's and support
• Custom Billing
• Business Intelligence
• Remove 'Powered by Yada'
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