MySocialPulse is a Human Intelligence platform that leverages Emotional AI to provide real-time emotional insights into customer and employee behavior. It helps businesses understand the "why" behind actions, improving customer relationships, brand empathy, and employee retention. The platform offers analysis of customer experience, employee experience, competitor benchmarking, and brand empathy, providing data to improve customer satisfaction, reduce attrition, and gain a competitive edge. Founded during the COVID-19 pandemic, MySocialPulse aims to transform customer and employee experiences by understanding their needs and emotions.
• competitor benchmarking
• employee experience insights
• employee engagement improvement
• customer retention improvement
• real-time emotional insights
• brand empathy analysis
• customer experience insights
• emotional intelligence analysis
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