Clerk.io
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About
Clerk.io is an AI-driven e-commerce platform offering a suite of tools to enhance online shopping experiences. Its features include AI-powered search, personalized product recommendations, a generative AI chatbot, audience segmentation for targeted campaigns, and personalized email marketing. The platform is cookieless, prioritizing user privacy. Clerk.io boasts high customer satisfaction and significant revenue growth for its users, with reported increases in order value, basket size, and conversion rates. The pricing is usage-based, with tiered plans available for different product combinations and usage levels.
Platform
Features
• ai-powered search
• personalized product recommendations
• ai-powered chatbot
• personalized email campaigns
• audience segmentation
• cookieless personalization
FAQs
How does Clerk.io pricing scale?
Clerk.io's pricing model is incrementally tiered per product and based on actual usage. Cost per usage decreases the higher the tier. They offer various contracts (monthly, half-yearly, annual).
What's included in Clerk.io's pricing tiers?
Included are usage according to your tier, unlimited users on myclerk.io, access to features related to your chosen service, and access to support.
How is Clerk.io usage calculated?
Usage is calculated based on API calls (Search, Recommendations, and Recommendation emails), the number of uploaded customers with associated emails (Audience), and the number of sent emails (Auto email).
How often is Clerk.io pricing adjusted?
There are two types of pricing adjustments: general pricing adjustments (with prior notification) and usage adjustments (if usage exceeds your tier over three months, they'll either upgrade your tier or invoice for extra usage).
Are there discounts for longer commitments with Clerk.io?
Yes, Clerk.io offers discounts for longer commitments. Contact your CSM if you're an existing customer.
Is Clerk.io onboarding free?
Clerk.io offers two onboarding types; they don't charge a one-time implementation fee; instead, they invoice for the agreed usage tier from the signature date. Additional assistance (non-standard designs or additional domains) is charged at 99€/hour.
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