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Numa

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About

Numa leverages Generative AI to transform how automotive dealerships engage with customers, improving service and driving loyalty. It automates appointment scheduling, captures all customer communications, and enhances efficiency via DMS integrations. The tool aims to boost customer satisfaction index (CSI), allowing dealerships to fully address customer needs without increasing staff. With positive testimonials from industry professionals, Numa is positioned as a vital component for modern dealership operations, focusing on a customer-first approach and continuous innovation in communication strategies.

Platform

Keywords

customer engagement generative ai automated communications auto industry dealership

Task

customer engagement

Features

• generative ai for voice technology

• complete call handling and response

• customizable conversation rules

• customer satisfaction index improvement

• integration with dealership management systems (dms)

• customer communication routing

• automated appointment booking

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