Botika
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About
Botika offers an AI-powered chatbot system that combines rule-based technology with Generative Pre-trained Transformer (GPT) for superior performance. This 'Super Chatbot' is designed to revolutionize customer service by being available 24/7 to understand and respond to customer inquiries in a personalized manner. The platform supports a variety of applications including healthcare and insurance chatbots, and ensures seamless interaction through multiple communication channels such as email, WhatsApp, and more. With a focus on understanding local languages through advanced Machine Learning and Natural Language Processing, Botika aims to enhance service levels while reducing operational costs for businesses.
Platform
Features
• custom chatbot creation
• supports multiple communication channels
• utilizes gpt technology
• omnichannel dashboard for customer management
• machine learning and nlp capabilities
• handles voice and text communication
• 24/7 customer interaction
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