Aiwo
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About
Aiwo is a pioneering AI-powered SaaS solution established in 2018, designed to analyze customer contacts for large B2C companies. It enables organizations to identify operational inefficiencies, improve customer service, and reduce costs through analytics derived from customer interactions across various channels, including feedback, surveys, emails, calls, and chat messages. Aiwo harnesses advanced AI to provide actionable insights into customer needs and streamline operations, ultimately enhancing customer experience and satisfaction. The platform offers scalability in pricing based on contact volume and data sources, making it adaptable for businesses of varying sizes. Additionally, Aiwo promotes a collaborative working environment, leveraging a diverse team of experts to continuously innovate and improve their service, with an emphasis on enhancing the quality of consumer interactions and maximizing business value.
Platform
Features
• enhances customer experience
• generates cost-saving insights
• improves operational efficiencies
• identifies root causes of unnecessary contacts
• ai-powered analysis of customer contacts
Pricing Plans
Custom Pricing
Free Plan• Scalable based on contact volume
• Tailored proposals for organizations
• Access to multiple user accounts
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