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AI Tech Suite
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Front AI

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About

Front AI is a premier provider of Conversational AI services, specializing in AI-based service bots that understand natural language and automate customer service tasks. Founded in 2019, the company has quickly established itself in the Nordic region, helping clients automate up to 50% of their customer service operations. With a focus on improving customer and employee experiences, Front AI offers round-the-clock service automation, boasting an impressive Net Promoter Score of 97. The company is headquartered in Helsinki, Finland, with additional offices in Stockholm and Copenhagen, demonstrating its commitment to the Nordic market. Front AI’s agile service bots handle over a million automated conversations annually and are designed to understand various languages and dialects, making customer service more efficient and user-friendly.

Platform
Web
Keywords
conversational aicustomer service automationai botsservice botsintelligent bots
Task
automate service
Features

• natural language understanding

• conversational ai

• supports multiple languages and dialects

• 24/7 service automation

• high customer satisfaction (nps 97)

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