Engagely AI
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About
Engagely AI is a leading no-code customer experience platform that leverages generative AI and NLP for automating and optimizing customer engagement across various communication channels. It offers a suite of solutions including the Engagely Automation Cloud, Contact Center Cloud, Unified Communication Cloud, and Engagely Analytics Cloud. With features such as real-time agent assist, sentiment analytics, and advanced analytics, it empowers enterprises to deliver personalized and efficient customer support, ultimately enhancing overall customer experience. Engagely AI's solutions cater to various industries such as banking, insurance, healthcare, and ed-tech, simplifying business communication workflows and driving operational efficiencies.
Platform
Features
• customization options
• generative ai technology
• no-code platform
• advanced analytics
• omni-channel support
• real-time agent assist
• proprietary nlp engine
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