Bakstage
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About
Bakstage is an AI-powered sales assistant designed to enhance online sales through 1:1 live video interactions combined with AI-generated insights. The tool aims to boost website metrics including conversion rates, customer satisfaction, agent productivity, and customer lifetime value. By allowing instant connection between visitors and sales representatives through a video concierge service, it helps ensure that high-value leads are not missed. It offers personalized, real-time engagement that enhances service quality and customer interactions. Bakstage equips sales agents with real-time consumer insights to enable effective cross-selling and upselling, while leveraging AI summaries and insights for efficient follow-ups. The tool offers two main plans - a Starter Plan aimed at small businesses and a Custom Plan suitable for larger enterprises with additional features and support.
Platform
Task
Features
• sentiment analysis
• ai-generated insights
• enhanced customer engagement
• real-time consumer insights
• screen sharing capabilities
• 1:1 video concierge service
• live video interactions
• transcripts and call summaries
• real-time notifications via email/slack
• agent productivity tools
Pricing Plans
Starter Plan
Free Plan• Live Video (1:1 Calling)
• Video Recording Post Live Calls
• Realtime Call Notifications
• Email Notifications
• Slack Notifications
• Screen Sharing
• Bakstage AI Insights (Transcripts, Call Summary, Sentiment Analysis)
• 100 Interactions
• Support: Email, 24hrs Response
• 90 Days Call & Data Retention
Custom Plan
Unknown Price• All features in Starter Plan
• Custom Notifications
• SSO Integration
• Private Cloud - Optional
• CRM Integrations
• API Integrations & Deep Customization
• Customer Number of Interactions
• Priority Support
• Dedicated Account Manager
• 180 Days Call & Data Retention
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