GeneFAX
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About
GeneFAX™ is an advanced conversational AI platform tailored for genetic health screening. It offers guidelines-based risk assessments for hereditary cancer, carrier, and prenatal screening based on NCCN, Tyre Cuzick, and AMCG guidelines. The platform automates pedigree generation to prepare for clinic appointments and supports insurance pre-authorizations. It features digital genetic counseling services for both pre-test and post-test scenarios, aiding patient education with a database of over 2 million Q-A knowledge base entries. GeneFAX provides real-time personalized test cost estimates and manages the return of results by explaining genetic test reports through an automated conversational interface. Additionally, it facilitates connections between patients and genetic counselors via chat, audio, and video calls. The tool also features follow-up support to deliver information about genetic tests to patients and their families. Trusted by leading healthcare institutions, GeneFAX enhances communication for labs, providers, and patients, ultimately increasing clinic efficiency and productivity.
Platform
Task
Features
• guidelines-based risk assessment
• automated pedigree generation
• digital genetic counseling
• patient education support with a large knowledgebase
• real-time personalized test cost estimates
• automated conversational report explanations
• live chat with genetic counselors
• multi-channel communication options including chatbots and messaging
• asynchronous chat capabilities
• follow-up support for genetic test information
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