LinkLive
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About
LinkLive is a comprehensive AI-enabled communications and contact center platform dedicated to facilitating secure customer interactions. With over 20 years of experience, it offers services such as Contact Center as a Service (CCaaS), Digital-First Communications (DCS), and seamless integration tools that enhance customer experiences across various industries including healthcare, finance, manufacturing, education, retail, and government. LinkLive provides solutions for empowering agents, optimizing supervisor operations, mobile workers, and addressing enterprise user needs. It is recognized for its security compliance with certifications like HITRUST r2 and HIPAA, making it a trusted choice for over 1,100 clients worldwide. The platform's mission is to create meaningful and secure conversations, ensuring high customer satisfaction and operational efficiency.
Platform
Features
• seamless integrations
• ai-enabled communications
• contact center as a service (ccaas)
• digital-first communications (dcs)
• secure and compliant communications
• optimized user experience for agents and supervisors
• tailored for various industries
• resource center for enhanced knowledge
• reliable customer support
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