smartQED
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About
smartQED is an AI-powered platform designed for visual incident and problem analysis. It provides collaborative tools for teams, enabling them to solve incidents up to 50% faster with its patented technology. The tool features an Investigation Map that organizes fault status, evidence, and actions, while an intelligent Recommendation Engine suggests possible causes and solutions based on historical data. By utilizing visual collaboration and automated reporting, smartQED enhances productivity and reduces problem resolution times significantly. It caters to teams across various domains including support operations, SRE, and DevOps, and offers subscription plans for varying team sizes while providing options for free trials.
Platform
Keywords
Features
• collaboration tools for teams
• ai-powered visual incident analysis
• investigation maps for organizing data
• recommendation engine for problem-solving suggestions
• automated reporting and summary generation
• integration with jira, slack, and ms teams
Pricing Plans
Free
Free Plan• Team size: 5
• QED Insights: 20 /user/month
• Community Support
• Email Support
• Automated Reporting
Team
USD20.00 / per user per month• Team size: 20
• QED Insights: 40 /user/month
• Email Support
• Automated Reporting
• Live Chat
Business
USD40.00 / per user per month• Team size: 100
• QED Insights: 60 /user/month
• Email Support
• Automated Reporting
• Live Chat
• Dedicated Account Manager
Business Plus
USD200.00 / per user per year• Custom Team Size
• QED Insights from own data
• QED Templates for community
• Customizations & Integrations (Jira, Slack, MS Teams)
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