CBOT
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About
CBOT is an AI company based in Istanbul, specializing in developing a fully integrated customer service automation platform. It employs generative AI and natural language processing to enhance interactions, offering solutions like chatbots, voice assistants, and conversational IVR. CBOT serves various industries such as banking, telecom, healthcare, and more, automating up to 70% of customer queries and significantly boosting sales. Trusted by notable brands, CBOT is recognized for its data protection and deployment flexibility.
Platform
Task
Features
• automated customer interactions
• generative ai for customer care
• hybrid workforce model
• 24/7 omnichannel customer service
• supports major messaging platforms like whatsapp and instagram
• text classification capabilities
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