BankBuddy
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About
BankBuddy is a domain-specific AI platform designed to enhance digital banking experiences through generative AI. It offers features such as digital payments, digital banking omnichannel support, customer onboarding, and customer engagement. The platform integrates various financial services like loans, insurance, and investments into seamless customer journeys while providing multilingual support and AI-powered capabilities like face-match, sentiment analysis, and personalized recommendations. BankBuddy aims to enable financial institutions to deliver cost-effective, personalized service across multiple channels and languages, enhancing customer retention and conversion rates.
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Task
Features
• multilingual support
• real-time analytics
• ai-driven customer engagement
• omnichannel customer service
• supports multiple payment rails and currencies
• qr code payment methods
• flexible payment options through bnpl
• embedded financial services
• comprehensive customer onboarding
• dynamic persona-based recommendations
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