FPT.AI
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About
FPT.AI is a comprehensive artificial intelligence platform launched by FPT Smart Cloud in 2017. It features solutions designed to enhance customer experience, improve workforce efficiency, optimize operational processes, and increase sales effectiveness. The platform includes products such as FPT AI Chat, FPT AI Engage, FPT AI Enhance, FPT AI Mentor, FPT AI Read, and FPT AI eKYC. With over 3000 clients and 20 million end-users, FPT.AI aims to help businesses leverage AI to transform operations and increase productivity. The platform provides capabilities in customer service automation, document management, and digital marketing, utilizing advanced technologies such as machine learning and natural language processing. FPT.AI has received numerous awards for its innovative solutions and is recognized as a leader in the AI space across various industries, including banking, insurance, and retail.
Platform
Task
Features
• natural language processing
• ai chatbots
• knowledge management
• machine learning
• document automation
• automated customer interactions
• customer experience enhancement
• operational excellence
• digital workforce solutions
• sales efficiency increase
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