VOZIQ AI
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About
VOZIQ AI offers a comprehensive platform specifically designed for subscription businesses to enhance customer retention through AI-driven insights. This platform utilizes behavioral intelligence, customer intent analytics, agent guidance, and intelligent IVR routing. Key initiatives include predictive customer retention, price increase management, and NPS risk management, catering to a broad range of industries such as telecommunications, retail energy, pest control, home security, and insurance. The solution aims to drive loyalty, reduce churn, lower service costs, and foster business growth with significant results in customer lifetime value. VOZIQ also emphasizes the importance of utilizing both structured and unstructured data to derive actionable intelligence and improve retention strategies.
Platform
Features
• behavioral intelligence
• predictive price increase
• customer intent analytics
• agent guidance
• intelligent ivr routing
• predictive customer retention
• predictive nps management
• deep-dive resources and insights
FAQs
What does VOZIQ do for recurring revenue businesses?
VOZIQ assists businesses in reducing attrition by implementing a systematic improvement plan backed by AI.
Which data can I use? Does my business have enough data to drive VOZIQ’s AI?
VOZIQ works with structured and unstructured customer data to enhance predictions and develop accurate customer profiles.
How do I know if my data is good enough for AI?
VOZIQ has expertise in preparing scattered and unprepared data for AI, improving its readiness for retention campaigns.
Why are my data and models not delivering results?
Success requires the synergy of data, intelligence, and actions; these must work together to impact profits and revenue.
What about my existing investments?
VOZIQ complements existing systems with minimal disruption.
How long a time horizon are we looking at?
Results typically start within the first quarter, with compounded benefits observed over 3-5 years.
Where do we start?
Initiate with a needs assessment to identify top use cases and demonstrate ROI from initial efforts.
Why is VOZIQ Better than Other Retention Solutions?
VOZIQ is backed by industry expertise and offers a quick time-to-value through a build-operate-transfer model.
Job Opportunities
AI-powered platform for proactive customer retention and maximizing customer lifetime value.
AI-powered platform for proactive customer retention and maximizing customer lifetime value.
AI-powered platform for proactive customer retention and maximizing customer lifetime value.
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