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PEP Health

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About

PEP Health is a Patient Experience Platform designed to improve healthcare experiences by garnering patient feedback from various online sources including social media, review platforms, and internal data. The platform offers a comprehensive dashboard that provides actionable insights for healthcare providers and payers, allowing them to better understand patient behavior, address concerns, and improve care outcomes. With over 35 million public comments analyzed and positive impacts reported by clients, PEP Health aims to democratize the patient voice and bridge the gap between qualitative patient feedback and quantitative healthcare metrics.

Platform
Web
Keywords
ai reportingpatient experiencehealthcare insightsvalue-based carepatient feedback
Task
patient insights
Features

• integration of multiple data sources

• real-time patient feedback analysis

• actionable insights for operational decisions

• improves patient care standards

• enhances cms star ratings

• transparency on patient needs

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