EBO
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About
EBO is a leader in customer engagement automation, using AI technology, Big Data, and Machine Learning to enhance customer interactions. It allows enterprises to automate and optimize customer engagement processes, improving customer satisfaction and operational efficiency. The platform is designed to support various industries, including banking, insurance, healthcare, and iGaming. It offers pre-built integrations and supports over 100 languages, aiming to handle large volumes of customer inquiries while relieving pressure from human agents. EBO promises a comprehensive, omnichannel experience while ensuring data privacy and compliance with industry standards.
Platform
Features
• sentiment analysis
• 24/7 customer engagement
• ai-powered virtual assistants
• over 100 languages support
• pre-built integrations with major platforms
• automates 80% of engagement
• reduces customer service costs by 30%
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