Appella AI
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About
Appella AI is a UK technology company specializing in AI conversational tools for sectors including cybersecurity, customer service, and healthcare. Leveraging proprietary Natural Language Processing (NLP) and Machine Learning technology, Appella AI provides real-time analysis of voice and text communications. The AI Voice Assistant streamlines operations, enhances customer experiences, and generates valuable insights through features like real-time transcriptions, sentiment analysis, and CRM integration. Businesses can customize their voice assistant's skills according to their needs while ensuring data privacy and security. With over 100 integrations and a dynamic team of AI experts, Appella AI aims to transform customer interactions and maximize ROI through their innovative technology.
Platform
Task
Features
• 100+ app integrations
• ai voice assistant for inbound & outbound service
• real-time customer query resolution
• call routing to appropriate departments
• automatic answering of faqs
• appointment scheduling based on availability
• advanced scam protection
• crm integration for customer interaction records
• real-time call transcriptions
• customizable skills based on business needs
FAQs
What industries does Appella AI serve?
Appella AI serves various sectors including cybersecurity, customer service, and healthcare.
How does Appella AI ensure data privacy?
Appella AI ensures data privacy through its patent-protected technology which does not rely on external API calls.
What features does Appella AI provide?
Appella AI provides features such as call routing, FAQ answering, appointment scheduling, scam blocking, and real-time transcriptions.
Can Appella AI integrate with existing CRM systems?
Yes, Appella AI offers seamless integration with various CRM systems.
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