Thoughtful AI is an AI-powered platform designed to automate revenue cycle management (RCM) processes in healthcare. It uses AI agents (EVA, Paula, Cody, CAM, Dan, Phil) to handle tasks such as eligibility verification, prior authorization, claims processing, payment posting, denials management, and coding and notes review. The platform offers various pricing plans based on the size of the healthcare provider and the number of AI agents needed. Thoughtful AI boasts significant improvements in key metrics like reduced operating expenses, days sales outstanding, and claim denials, leading to increased revenue and efficiency. The platform integrates with numerous healthcare applications and emphasizes security and compliance, including SOC 2 and HIPAA compliance.
• claims processing
• ai-powered revenue cycle automation
• payment posting
• denials management
• coding and notes review
• prior authorization
• eligibility verification
• voice automation support
Unlike human workers, AI Agents can perform multiple tasks simultaneously. While a human might have to process 1000 claims one by one, an AI Agent might process 100 claims at once, significantly reducing the time required to complete the task.
AI Agents can create audit reports of all the work they have done. These reports can include details about the specific records they have handled in each system. (claims, providers, appointments, etc)
"Art of the Possible Sessions" are collaborative workshops where Thoughtful AI partners with healthcare leadership teams to identify strategic opportunities for deploying our AI-driven solutions. These sessions aim to unlock significant value by optimizing key operational processes, improving financial outcomes, and enhancing patient care through automation.
We can configure each AI Agent to report on the work they’ve completed, customized to your use case and organization.
Unattended execution refers to the situation where AI Agents carry out tasks without human intervention, either on a schedule or triggered by another system. On the other hand, attended execution occurs when a human initiates the module's work, or when human intervention or review is necessary as part of the business process.
Yes! For our Pro, Premium, and Enterprise customers, your center of excellence teams can provide on-site consultations, planning, and roadmapping sessions
• 8 AI Agents
• Supports Voice Automation
• Full Customer Success Team
• Enterprise Wide Integration
• 12 AI Agents
• Supports Voice Automation
• Full Customer Success Team
• Enterprise Wide Integration
• Executive Advisory Board
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