Aaron
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About
Aaron is a cloud-based AI-powered phone assistant designed to manage patient inquiries and reduce the workload of medical practices. It's developed with doctors and medical assistants in mind, offering features such as parallel call acceptance, automatic categorization of concerns, and the ability for staff to respond via SMS or callback. Aaron integrates with existing phone systems and prioritizes patient data security, aligning with relevant data protection regulations. It helps improve practice efficiency by reducing interruptions and providing a centralized system for managing patient communication. The company highlights the tool's use in handling increased call volumes during peak seasons like winter, and its capability to offer automated responses during practice closures. User testimonials confirm its positive impact on practice workflows and employee satisfaction.
Platform
Task
Features
• easy connection to your phone system
• sms or call back response
• automatic categorization of concerns
• parallel call acceptance
• developed with doctors and medical assistants
• relief for practice teams
• 100% patient accessibility
• ai-powered phone assistant
FAQs
Is patient data secure?
Yes, all data is secure. Aaron meets the data protection requirements of the Federal Ministry of Health among others.
Does Aaron fit our PVS?
Yes, as a web application, Aaron can be used in parallel with your existing PVS, e.g., minimized to a sidebar.
How does Aaron get into our phone?
You will receive detailed step-by-step instructions. Remote technical support is also available.
What happens in case of emergency calls?
Aaron can recognize emergencies through the dialogue and then refer to the rescue service or an internal emergency number.
How can we personalize Aaron?
You can set the texts and the voice of the assistant to your liking and adjust them at any time if necessary.
How are inquiries answered?
You can simply call back whenever it suits you. Alternatively, you can send a free SMS via the web app.
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