Aaron
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About
Aaron is your digital assistant designed specifically for healthcare providers in the DACH region. Since 2018, this innovative tool has been relieving practice teams by efficiently managing calls, ensuring 100% accessibility for patients. It gathers important information from calls and presents it clearly, enabling practices to focus on their patients without the distraction of ringing phones. Customers appreciate the increase in efficiency, as urgent calls are categorized and handled according to practice processes. The system can be easily integrated with existing telephony systems, and technical support is available for setup. Aaron has become a trusted solution among healthcare professionals with over 3 million calls managed monthly.
Platform
Task
Features
• remote technical support available
• integrates with existing telephony systems
• increases efficiency in practice operations
• gathers and processes patient inquiries
• digital assistant for healthcare calls
FAQs
Are patient data safe?
Yes, all data is secure. Aaron complies with data protection requirements set forth by the Federal Ministry of Health.
Does Aaron fit our practice management system?
Yes, as a web application, Aaron can be used parallel to your existing system, even minimized to a sidebar.
How does Aaron connect to our phone system?
You will receive a detailed step-by-step guide. Additionally, remote technical support is available.
What happens in case of emergency calls?
Aaron can identify emergencies through dialogues and refer to emergency services or internal emergency numbers.
How can we customize Aaron?
You can set the texts and voice of the assistant as desired and adjust them at any time.
How are requests handled?
You can call back at your convenience or send a free SMS via the web app.
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