NLX
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About
NLX is a leading conversational AI platform that empowers businesses to design and implement voice, text, and multimodal conversations without the need for extensive coding expertise. The platform offers advanced technologies such as NLX Voice+, which integrates voice with digital channels for enhanced user experiences, and Generative Journey™, which utilizes generative AI to facilitate unscripted conversations within structured business workflows. NLX also provides tools to improve natural language processing accuracy and offers real-time analytics to support businesses in meeting their customer service goals. Established in 2018, NLX seeks to democratize conversational application development, allowing both large enterprises and startups to leverage its technology effectively while providing flexibility in their choice of infrastructure. The company is headquartered in New York City and collaborates with major brands to redefine customer interactions through technology.
Platform
Features
• real-time analytics and insights
• nlx boost for improved nlp accuracy
• nlx voice+ for synchronized voice and digital communication
• generative journey™ for unscripted conversations
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