Black.ai
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About
Black.ai is an Australian-based company that specializes in enhancing physical retail experiences through spatial AI. The tool integrates AI with real-time video to help retailers understand customer interactions within their spaces. The platform enables users to make data-driven decisions aimed at increasing sales, reducing theft, and improving overall customer experiences. It leverages journey mapping and analytics to provide insights into customer behavior, promoting better understanding and actionable data collection. Black.ai offers privacy-oriented solutions such as automatic facial blurring and ISO 27001:2013 certification to ensure the protection of personal data. With capabilities like verifying changes in store design and tracking promotional success, Black.ai aims to transform the retail landscape by providing detailed visualizations of customer journeys.
Platform
Task
Features
• real-time video analytics
• ai-generated journey mapping
• privacy-compliant video footage
• insights for improving customer experiences
• data security with iso 27001 certification
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