ALO.ai
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About
ALO.ai is a comprehensive facility operations platform that streamlines communication and incident management to enhance guest experiences and improve team coordination. It features omnichannel customer communication, automated and manual dispatch, and real-time translation for efficient operations. The platform includes modules for managing incidents, requests, and customer feedback while leveraging natural language processing for analytics. It aims to replace legacy systems and improve productivity by providing a unified app for all team communications across various devices, including mobile and desktop. Additionally, it focuses on customer success and engagement, increasing operational efficiency and reducing costs.
Platform
Keywords
Features
• omnichannel customer communication
• real-time translation in 99 languages
• data analytics for performance insights
• customer feedback and nps surveys
• mobile and desktop live video support
• push-to-talk with speech-to-text
• incident and request management
• automated dispatching
Pricing Plans
Dispatch
USD499.00 / per month• Incident and request management
• Automatic task dispatching
• Task board for team coordination
Experience
USD299.00 / per month• Unlimited omnichannel communication
• Shared inbox for team collaboration
Communicate - Professional
Free Plan• No User Limit
• Unlimited Message History
• Up to 20 GB storage
• In-App Support
• Language Translation
Communicate - Enterprise
Free Plan• Unlimited storage
• In-App and Live Support
• 99.9% Uptime SLA
• Custom Training and Onboarding
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