Support AI
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About
Support AI allows you to create custom AI chatbots powered by ChatGPT. Integrate your chatbot on your website in minutes using your own content, files, or videos. Support AI offers various use cases including feedback collection, product recommendations, internal support, learning & teaching, customer support, lead generation, sales, bookings, and cross-platform integration. Pricing plans range from free (limited) to enterprise with varying message limits, chatbot numbers, and training content allowances. GPT-4 is available on the enterprise plan.
Platform
Task
Features
• chatgpt website integration
• ai chatbot for internal support
• ai chatbot for product recommendations
• ai chatbot for feedback collection
• custom chatgpt for your business
• ai chatbot for customer support
• ai chatbot for lead generation
• ai chatbot for learning & teaching
FAQs
Can Support AI be integrated onto any type of website?
Support AI has been designed to be flexible and adaptable, allowing website owners to incorporate the custom-trained ChatGPT onto their specific website regardless of the industry or platform. Whether it's an e-commerce site, a service-oriented website, a blog, or any other type of online platform, Support AI can be seamlessly integrated to provide customer query support.
Is Support AI free to use?
We offer a free but limited version. You can get access to 50 messages per month and upgrade at any time if you need more.
How accurate are the answers from Support AI?
The accuracy of answers from Support AI depends on the quality and relevance of the training data provided by you. With proper training, Support AI can provide accurate responses to customer queries in seconds. However, it's important to note that as an AI model, it may occasionally generate incorrect or incomplete answers, especially when faced with ambiguous or unfamiliar questions. Ongoing monitoring and updates to the training data can help improve the accuracy over time.
Will I be able to see the conversations between my visitors and my chatbot?
Yes, you will have full access to the conversations between your visitors and the chatbot. You will be able to review and analyze the interactions to gain insights into customer queries, satisfaction, and any areas for improvement. This will allow you to monitor your chatbot's performance and make adjustments as necessary to enhance the user experience.
What languages does Support AI support?
We currently support 30+ languages including but not limited to English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, and Hindi.
Do you retrain the chatbot automatically when the website content changes?
Currently, you would need to manually retrain the chatbot by clicking on "Retrain" for the updated pages. However, we are actively working on an automated solution for this.
Can I use GPT-4?
Yes, GPT-4 is available on the custom plan however we recommend sticking to GPT-3.5 for now as it's faster and more accurate.
What type of content can I use to train my chatbots?
We usually train chatbots by crawling your website to gather your website content but you can also use any type of document or free input. The more content you provide, the better the chatbot will be able to answer questions.
Pricing Plans
Free
Free Plan• 20 messages / month
• 1 chatbot
• 10 pieces of training content
• Collect leads
• Unlimited websites integration
• API Access
• Remove Support AI branding
Starter
$29.00 / per month• 2,000 messages / month
• 5 chatbots
• 200 pieces of training content
• Collect leads
• Unlimited websites integration
• API Access
• Remove Support AI branding
Pro
$49.00 / per month• 5,000 messages / month
• 10 chatbots
• 500 pieces of training content
• Collect leads
• Unlimited websites integration
• API Access
• Remove Support AI branding
Enterprise
$89.00 / per month• 10,000 messages / month25,000 messages / month50,000 messages / month100,000 messages / month
• Unlimited chatbots
• Unlimited training content
• Collect leads
• Unlimited websites integration
• API Access
• Remove Support AI branding
• Access to GPT-4
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