Univw
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About
Univw is a sales CRM tailored for start-ups and small businesses, designed with powerful features to enhance business efficiency. It offers custom dashboards, automated call quality assurance, AI-based agent coaching, and intelligent note-taking capabilities. Key differentiators include a resource hierarchy-based data access for security and efficiency, integrated cloud telephony for seamless communication, and the ability to import data from various external sources. The flexible workflow engine simplifies process management, while datalake integration provides in-depth analytics across multiple data types including transactional and geolocation data. Habitually used for sales, post-sales automation, service management, and customer support, Univw ensures improved operational efficiency and enhanced customer satisfaction.
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Task
Features
• resource hierarchy-based data access
• integrated cloud telephony
• agent coaching
• custom dashboards, reports and analytics
• automated call qa
• external automations
• notes and summaries
• flexible workflow engine
• data from external sources
• datalake & visualization
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